Privacy Policy

Last updated: 3/23/2026

1. Introduction

Louis.Ai ("we", "our", or "the Service") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Louis.Ai platform.

2. Information We Collect

We may collect the following types of information:

  • Email address and account credentials
  • Workspace and agency information
  • Documents uploaded to the platform
  • Usage data such as feature interactions and activity
  • Billing information processed through Stripe

3. How We Use Information

We use collected information to:

  • Provide and operate the Louis.Ai platform
  • Enable AI-assisted document processing and knowledge retrieval
  • Improve product reliability and performance
  • Process payments and manage subscriptions
  • Provide customer support

4. AI Processing

Documents and content uploaded to Louis.Ai may be processed by AI systems in order to generate summaries, responses, extractions, or workflow automations.

AI systems may analyze uploaded content to provide features such as scheduling extraction, document search, and knowledge retrieval.

5. Third-Party Services

Louis.Ai relies on trusted third-party providers to operate the service.

  • Stripe for payment processing
  • OpenAI for AI processing services
  • Cloud infrastructure providers for hosting

These providers may process limited data only as necessary to deliver their services.

6. Data Ownership

Users retain ownership of the documents and data they upload to the platform.

Louis.Ai does not sell user data and does not use uploaded documents for advertising purposes.

7. Data Security

We implement reasonable technical and organizational safeguards to protect user data. However, no system can guarantee absolute security.

8. Data Retention

We retain user data only as long as necessary to operate the platform and comply with legal obligations.

Users may request deletion of their account and associated data through account settings or by contacting support.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes indicates acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact:

privacy@letsalterminds.org